Wednesday, August 24th

Daily Theme: PINK! On Wednesdays we wear pink!

7:45 am to 8:00 am - Welcome & Announcements

8:00 am to 9:30 am - Keynote “Help Me Help You” - Heather Kinzie

This idea is about filling our cup. Heather challenges the audience to identify the plethora of things they do for others while leaving no time or energy for themselves. She then offers insights and advice on the concept of social, familial and professional reciprocity to ensure everyone’s cup is full.

9:30 am to 9:45 am - Break

9:45 am to 10:00 am - Ice Breakers

10:00 am to 11:00 am - The Many Roles of the MSP: Understanding how to look at your work through a different lens - Dustin Jackson

1.     Identify key stake holders within the health care system and how they relate to their own role

2.     Identify opportunities within the participants day to day work to view their work within the lens of a key stake holder.

3.     Participants will be able to identify and create cross-functional teams for overall success of the greater health system.

11:00 am to 11:15 am - Break

11:15 am to 12:15 pm - Find Your Voice- Crucial Credentialing Discussions - Janet Wilson

1.     Identify key elements/documentation needed for a crucial conversation with hospital and/or medical staff leaders

2.     Understand what is needed to prepare a presentation needed for a meeting with a hospital and/or medical staff leader

3.     Present confidently the information necessary for a hospital or medical staff leader to make an educated decision or recommendation regarding a credentialing or peer review problem.

4.     Understand the need to be persuasive, not defensive, in order to achieve a decision by the hospital or medical staff leaders that is focused on patient safety

12:15 pm to 12:30 pm - Break

12:30 pm to 1:30 pm - BREAK OUT SESSIONS- Choose 1

Tips & Tricks for Working Remotely-The “New Normal” - Cris Mobley

1.     Discuss impact COVID had among healthcare organizations related to staffing in our areas of work

2.     Define the degrees of difficulty people had (or not) to COVID and its aftermath

3.     Describe successes and on-going challenges to the way we work

 OR

Leadership: Know Thyself and Grow Thyself - John Pastrano & Faith Rhoades

1.     Identify and describe leadership styles

2.    Demonstrate how to develop people at all stages who want to grow their leadership abilities

3.     Define what it means to be a Catalyst Leader

4.    Assess individual leadership styles and design leadership growth

1:30 pm to 1:45 pm - Break with Yoga by Aspen Knight

1:45 pm to 2:45 pm - NAMSS Update - Beth Miller

Learn about NAMSS history, strategic initiatives and impact on the industry. Gain insights into NAMSS Leadership and Volunteer Pathways to better support the profession. Learn more about benchmarks and grassroots efforts NAMSS is supporting to improve credentialing efficiencies.

2:45 pm to 3:00 pm - Break

3:00 pm to 4:00 pm - How are you doing? Is it Time for a MSP Happy Hour - Janet Wilson 

1.     Assess the impact this past year has had on MSPs both personally and professionally

2.     Discuss management of MSP opportunities due to COVID (Disaster Privileges, Emergency Privileges, associated risk of fast tracking applications, tracking physician COVID vaccinations, etc.)

3.     Identify ways to efficiently research, learn, create, survive and manage this very stressful environment

4.     Plan for ways to celebrate and have fun with your team and your medical staff leaders